Our Warranty

Thank you for selecting our Whirlwind Alternating Current (AC) powered fans. We are dedicated to providing top-quality products and ensuring your satisfaction. This Warranty Policy delineates the terms and conditions of our warranty coverage for your AC powered fan.

  1. Warranty Period:
  • The warranty period for the AC powered fan is 1 year from the date of purchase.
  • Proof of purchase (receipt or invoice) is mandatory for all warranty claims.
  1. Warranty Coverage:
  • We guarantee that the AC powered fan will be devoid of defects in material and workmanship during the warranty period.
  • This warranty encompasses manufacturing defects and failures occurring under standard use conditions.
  1. What is Not Covered:
  • Damage resulting from misuse, negligence, or accidents.
  • Unauthorized modifications or repairs.
  • Normal wear and tear, including cosmetic damage.
  • Loss or damage to accessories (e.g., remote control, power adapter).
  1. Warranty Claim Process:
  • In the event of a warranty claim, initiate the process by contacting our Customer Service Department at returns@nwtenterprises.com or 612-4698.
  • Provide proof of purchase, a detailed description of the issue, and, if feasible, images or videos illustrating the problem.
  1. Resolution Options:
  • We will, at our discretion, repair or replace the defective product.
  • If the product is unavailable or discontinued, we may offer a comparable replacement.
  1. Return Shipping:
  • Customers are responsible for the cost of returning the defective product to our service center.
  • We will cover the cost of shipping the repaired or replaced product back to the customer.
  1. Limitation of Liability:
  • Our liability under this warranty is confined to the repair or replacement of the defective product.
  • We are not liable for any incidental or consequential damages, including but not limited to loss of use, loss of business, or other financial losses.
  1. Governing Law:
  • This warranty policy is governed by the laws of Trinidad and Tobago, without regard to its conflict of law principles.
  1. Contact Information:
  • For warranty claims or inquiries, please reach out to our Customer Service Department at returns@nwtenterprises.com or call us at 612-4NWT (4698).

Thank you for selecting our Whirlwind rechargeable desk fans. We are committed to delivering a high-quality product and ensuring your satisfaction. This Warranty Policy details the terms and conditions of our warranty coverage for your rechargeable desk fan.

  1. Warranty Period:
  • The warranty period for the rechargeable desk fan is 6 months from the date of purchase.
  • Proof of purchase (receipt or invoice) is necessary for all warranty claims.
  1. Warranty Coverage:
  • We guarantee that the rechargeable desk fan will be free from defects in material and workmanship during the warranty period.
  • This warranty encompasses manufacturing defects and failures occurring under standard use conditions.
  1. What is Covered:
  • Defective motors, batteries, and charging components.
  • Malfunctions in fan speed settings and oscillation mechanisms.
  • Structural defects impacting the fan’s integrity.
  1. What is Not Covered:
  • Damage resulting from misuse, negligence, or accidents.
  • Unauthorized modifications or repairs.
  • Normal wear and tear, including cosmetic damage.
  • Normal wear and tear, including Battery Capacity Loss.**
  • Loss or damage to accessories (e.g., remote control, power adapter).
  1. Warranty Claim Process:
  • In the event of a warranty claim, initiate the process by contacting our Customer Service Department at returns@nwtenterprises.com or 612-4698.
  • Provide proof of purchase, a detailed description of the issue, and, if feasible, images or videos illustrating the problem.
  1. Resolution Options:
  • We will, at our discretion, repair or replace the defective product.
  • If the product is unavailable or discontinued, we may offer a comparable replacement.
  1. Return Shipping:
  • Customers are responsible for the cost of returning the defective product to our service center.
  • We will cover the cost of shipping the repaired or replaced product back to the customer.
  1. Limitation of Liability:
  • Our liability under this warranty is limited to the repair or replacement of the defective product.
  • We are not liable for any incidental or consequential damages, including but not limited to loss of use, loss of business, or other financial losses.
  1. Governing Law:
  • This warranty policy is governed by the laws of Trinidad and Tobago, without regard to its conflict of law principles.
  1. Contact Information:
  • For warranty claims or inquiries, please reach out to our Customer Service Department at returns@nwtenterprises.com or call us at 612-4NWT (4698).

Note: Battery Capacity Loss: Over time and usage, rechargeable batteries may experience a reduction in capacity, which is considered normal wear and tear and is not covered under this warranty.

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